Welcome you to Bagstros store!

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Return Policy

We welcome returns and exchanges within 30 days of receiving your order. If you are dissatisfied with your purchase, or you need to replace the product, please follow these steps:


Contact our customer service team and provide them with your order number and details of the item(s) you wish to return or exchange.


Our customer service team will provide you with further instructions on how to return the item(s) to us, and how to arrange for delivery of any new items.


Items must be kept in their original condition, unused, and in their original packaging, or they may not be accepted for return or exchange.


If you choose a refund, we will process it after we receive and inspect the returned item(s). Refunds will be issued to the original payment method.


If you choose an exchange, we will process the delivery of the new item(s) after we receive and inspect the returned item(s).


Please note that the following items are not eligible for return or exchange:


Final sale items

Used goods

Custom-made items


If you have any questions or concerns, please feel free to contact our customer service team, and we will do our best to assist you!